As a landlord or property manager, rejecting rental applicants is sometimes necessary. However, it's crucial to handle this process carefully to avoid potential discrimination lawsuits and other legal issues. Here's a comprehensive guide on how to turn down an applicant properly with solid reasons.
Before you even begin accepting applications, it's essential to establish clear, objective rental criteria:
Apply these criteria consistently to all applicants to avoid any appearance of discrimination.
Keep detailed records of all interactions with applicants, including:
This documentation can serve as evidence of fair practices if you face legal challenges. This documentation should be kept for a minimum of three years but seven years is recommended.
When rejecting an applicant, ensure your reasons are based on objective criteria:
Your rejection letter should include:
Here's a sample template:
[Date]
[Applicant's Name]
[Applicant's Address]
Re: Rental Application for [Property Address]
Dear [Applicant's Name],
Thank you for your interest in renting [Property Address]. After careful consideration, we regret to inform you that your application has been denied due to [specific reason, e.g., "insufficient income relative to the rental amount"].
If you have any questions regarding this decision, please don't hesitate to contact us at [Your Contact Information].
Sincerely,
[Your Name/Company Name]
By following these guidelines, you can protect yourself from potential lawsuits while maintaining a fair and professional rental process. Remember, the key is consistency, documentation, and adherence to Fair Housing laws. Alternatively, you can employ a professional property management company to worry about finding the best tenant for your property.
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